SLAPS · Help Center

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Everything about ordering, artwork, printing, shipping and reprints — in one place. Search it, or pick a topic below.

Help Center / Returns & Reprints

Returns & Reprints

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Can I return a custom order?

Because every sticker is custom-made to your artwork, custom orders generally cannot be returned for a refund the way an off-the-shelf product can. If something is wrong on our end, we will always make it right — see below.

My order arrived damaged or wrong — what now?

We are sorry! Contact us with your order number and a photo, and we will sort out a free reprint or a refund.

I approved a proof that had a mistake — can I get a reprint?

The online proof is your final sign-off, so approved mistakes are not covered the same way as our errors — but reach out and we will always try to help.

How do I request a reprint?

Contact support with your order number and clear photos of the issue, and we will take it from there.

The full policyCovered vs. not eligible, how to file a claim, resolution timelines and more. Read the policy